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Terms & conditions

Prices
All prices are in Swedish kronor, Euro, or USD. Price displayed excluding or including VAT. Purchase ex VAT only aplies for legal identeties and when buyers VAT number is attached to the order. The applicable price is stated when you place your order.

Payment
You pay by invoice, creditcard or paypal. Invoice payment terms are 14 days net. For new customers, the goods are sent after the invoice is paid.

Delivery time
We will send out the goods as soon as possible and usually already the following day. In cases where we do not have the product in stock so will all the goods that are packed and shipped together to avoid duplicate shipping costs. Is anyone be backordered it normally takes no more than 2-3 weeks before entering again. Wishing you two deliveries, we charge double delivery charges.

Damaged goods
If goods are damaged during transport, you should immediately notify when you pick up your shipment. If you do not discover this until you get home, let us know by e-mail immediately.

We will check all the products before we send them out, but could the goods be damaged or otherwise defective or if you received the wrong product or the wrong number, so please contact us immediately by e-mail so we can correct the error. We will replace the defective product at no cost to you as soon as possible. Always contact us if you wish to return an item.

Returns
Our customers have 14 days to return. This means that goods can be provisionally mounted and tested over a short period of time (one hour), that is not permanently installed. At the return or exchange of the goods must be sent to us unused (no scratches or similar) and completely undamaged original packaging and all accessories. This is a requirement for us to accept the returned product. For returns are to be köparem pay return shipping as well as the original shipping cost as originally ordered. For returns buyer stands for any other direct costs incurred Network Expertise, such as cost of credit card purchases, costs for paypal, etc.

Guarantees
All the products in our stores are covered by a one year warranty unless otherwise specified. When you trade as a private person is always the Consumer. When you trade through a company or use a company name on the receipt is the Sale of Goods Act applies. Distance Selling Act applies because www.networkexpertise.com is a webshop. All buyers have a withdrawal period of 14 days. However, the product and packaging to be completely undamaged.


VERY IMPORTANT: If you install a repeater incorrectly, regardless of type, or place the antennas wrong so can disrupt parts of the operator's network and that the receiver can be destroyed. Follow the installation instructions carefully!

Disputes
We do not replace indirect damages or similar claims. In case of dispute, we follow Swedish law and the Consumer Complaints Board recommendations

 
Licensing of broadcasting equipment 
To get an improved radio coverage for GSM, 3G/UMTS and 4G/LTE usually means that a so-called repeater (amplifier) must be installed. 

Sales and use of radio transmitters in the EU / EFTA countries is permitted, but provided that they are CE and RoHS certified. In the EU, "Cassis de Dijon" principle, meaning that a product lawfully marketed in one EU country can freely sold in other countries. Sales, CE marking and the use of radio transmitters for telecommunications in the EU / EFTA countries is governed by "1999/5/EC". NX amplifier is ROHS and CE certified in accordance with 1999/5/EC. This CE certification means that the extensive testing performed to ensure that limits are not exceeded the current interference, radiation, and also that the amplifiers harmonize with the specifications required by 1999/5/EC. 

Links to some regulatory agencies that can answer questions and some of them also have application forms can be downloaded electronically:

  USA: www.fcc.gov 
UK: licensing.ofcom.org.uk
Sweden: www.pts.se
Denmark: en.itst.dk
Norway: www.npt.no
Finland: www.ficora.fi/sv/
Germany: www.bundesnetzagentur.de
Spain: www.cmt.es
France: www.arcep.fr